Frequently Asked Questions

Save time and get answers to the most common property management questions.

1 My landlord for my condo unit said to contact you about this issue inside my unit, why won't you fix it?

The inside of the unit is your landlord's property and responsibility, and as such, they need to coordinate and approve all work directly.

2 Should we file a Master Policy claim for this damage?

Your property manager will have to consult many variables, including the source of the damage, cost of repair/replacement, claim history, and deductible amount.

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