Property Management
A hospitality-based approach to full-service, customized property management
We manage an extensive portfolio of properties with a collective market value of over $2B. Our team of professionals has a range of interdisciplinary expertise to effectively advise clients, large and small, with customized, hospitality-based service for all of our clients and residents across a portfolio of multifamily apartment communities, condominium & homeowner associations, and luxury home & condo properties.
What Makes Us Different
A Nimble and Adaptive Operating Model
- Smarter staffing distribution with manager “pods”
- Centralized back office and admin/financial services
- Single source end-to-end management - a one stop shop
Human-Centric, Tech Empowered
- Resourceful thinkers who own results, providing personal guidance and trust
- Hospitality based interactions with residents and clients
- Tech that adds a positive impact, not more friction and system switching
Actionable Insights, Real Guidance
- Well planned, preventative maintenance
- Strategic capital improvements executed over time to reduce physical property and financial risk
- Local “boots on the ground” professional leasing expertise to improve rental rates
Asset Integrated Services Teams
- Snow, landscape, cleaning, maintenance
- 24.7 emergency response service
- Construction management and renovation services
Our Services
We customize our property management services based on the property type, owner requirements, and our goal of achieving the maximum value for every client and property.
Multifamily Property Management
From property maintenance and capital improvements to resident management, CHARLESGATE provides end-to-end services to manage operational costs and reduce risk in a way that compounds investment returns over time.
Homeowners Association Management
Grow your net worth with modern HOA management that increases your home value and improves your quality of life. CHARLESGATE’s end-to-end services from financial management to maintenance and property improvements give you peace of mind that your home investment is expertly managed.
Portfolio & Investment Property Management
CHARLESGATE offers a comprehensive set of services tailored to meet your individual needs. From expertise in leasing and tenant management to full service maintenance, we help maximize your rental return. With over 20 years of boots on the ground experience, we know the Boston market better than anyone.
Property Types
We serve investors and owners across various different property types throughout Southern New England.
Single Unit
Small and Mid-sized Apartment Complexes
High Rise Apartment Complexes
Condominium Associations
Duplexes and Two Family Homes
Three and Four Family Homes
Select Experience
We manage an extensive portfolio of properties with a collective market value of over $2B.
Sedna
62 units - Beverly
Services Provided: leasing & property management. One and two-bedroom apartments with a host of indoor and outdoor amenities located on the Beverly waterfront.
Ironwood
100 units - Lynn
Services Provided: leasing & property management. 100 one and two-bedroom apartments spread across two buildings. Two fitness centers and ample on-site amenities.
Stadia50
46 units - Brighton
Services Provided: consulting, marketing, condo sales & HOA management. Studio, one, two, and three-bedroom condominiums located on the doorstep of Boston Landing.
BRIX
60 units - Salem
Services Provided: marketing, condo sales & HOA management. One, two, and three-bedroom residences with high-end designer finishes.
Testimonials
"CHARLESGATE was a fantastic partner on BRIX Salem, a 61 unit condo development. With their easy-to-implement sales system and modern marketing strategy, we were able to extend our local market expertise to reach a much wider buyer pool and close sales at BRIX dramatically faster than would have been otherwise possible."
Dan Fox
Merry Fox Realty
Testimonials
"CHARLESGATE was a great partner in the development of The Aberdeen from start to finish. Their marketing and sales plan was appropriately targeted from the outset and resulted in a full building sellout ahead of schedule. CHARLESGATE seamlessly took over management of the condominium association to fully transition the project to a self-sustaining community."
Reid Joseph
Westbrook Partners
Testimonials
“I own 13 units in four buildings, all located in different areas of MA and RI. CHARLESGATE assisted me in various ways across all 4 locations. My first encounter with CHARLESGATE was six years ago, with a purchase. I never liked the idea of not being directly involved in managing my properties, and they worked with me. It didn't take long to see the value in what they offer: Peace of mind."
Vincent Spadea
Property Owner
Testimonials
"Susan made us feel comfortable from the beginning. She is prompt, communicative, and a joy to work with. She took time to answer our questions thoroughly, staging our house beautifully to entice potential buyers, continuously addressing our concerns, and posing options, while accommodating us to maintain our lives. Once Susan deemed our home was ready for the market, it shined! Her goal was our goal - selling our home for the best purchase price.”
Ashley and David Corbett
Sellers
Testimonials
“The team at CHARLESGATE is really nice and helpful. Every time I interact with people from CHARLESGATE that is my impression - you want to help me and you're great to deal with.”
Tal Reichert
Resident
Testimonials
"My company and I have enjoyed working with CHARLESGATE. They have a team of professionals who are dedicated, efficient, and experienced. Their team is a pleasure to work with, provides excellent customer service, and goes above and beyond their clients' needs."
Vita Buchatska
LBC Boston
Testimonials
"CHARLESGATE took a very hands-on and collaborative approach with our team. They came in at project feasibility, and worked with us through design development on unit mix, floor plans, and finish selection."
Jay Hirsch
Jumbo Capital Management
Testimonials
“CHARLESGATE has been invaluable. I no longer have the stress of managing my own property, getting bills paid, or repairs made. I first came across CHARLESGATE through clients of mine who were using them to manage their properties. I signed on with them shortly after seeing the results. Knowing that I can call the CHARLESGATE team at any time to discuss future planning, answer tenant questions, and anything else that comes up, has been key.”
George Warshaw
Property Owner
Testimonials
“I had the pleasure of working with Ally in finding my new apartment. She was incredible to work with! She’s super responsive, always available to call or text, and is really on top of her game. She made it feel as if she was truly on my team. I cannot recommend Ally enough."
Tyler Ward
Renter
Testimonials
“Adam Shore of CHARLESGATE helped me buy real estate in Boston this spring and also three years ago. I am a happy repeat customer. I never felt pressured and got all the help, information, and references that I needed. I would definitely come to Adam again for any future real estate needs.”
Andrey Omeltchenko
Buyer
Insights & Solutions
Solutions to the problems you know you have, and the ones you think you don’t.
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