Home Services
Increase the value of your home
CHARLESGATE is more than a property management firm. We offer services to help grow the value of your home and increase the return on your investment. From renovations and project management to maintenance, repairs and warranty management, you can depend on our expertise and a team of preferred contractors to manage your needs on time and on budget.
What Makes Us Different
Experience Matters
With over 3,900 units under management, we understand your needs and can apply a fresh lens to every project. We identify the problems, scope the work, assemble the right team of contractors, work with planning and zoning boards and see your project through to completion.
Our deep expertise and extensive contractor/vendor relationships enable us to provide job oversight in a way that provides maximum value to our clients.
Finding the Right Fit
We know how important every dollar is and we make sure you don't end up with a blown budget. We have a wide range of reputable contractors to fit projects small and large and ensure the right contractors are competitively bidding on your project. We supervise all parties involved to deliver high quality work, avoid errors and costly change orders, and ensure alignment every step of the way.
Transparent Pricing
We believe in transparent and fair pricing. You'll know the price up front, no bait-and-switch once the project is complete. With years of experience managing projects both small and large, we've established a reputation for delivering a high-quality product, on time, and on budget.
Our Services
Renovation & Construction Project Management
A client-focused approach & extensive experience in both real estate and construction allows us to create renovations that inspire residents and add more value for owners. We offer a full suite of construction management services for exterior & interior capital improvement projects, in-unit & common area renovations, mechanical system upgrades & repairs, and more. With extensive experience managing architects, engineers, and specialty contractors on projects ranging from $5,000 to $9,000,000, we can identify the correct solutions to fix problems the right way and recommend smart capital investments that increase property value.
Maintenance & Repairs
Choosing CHARLESGATE means you can depend on our expertise and team of preferred contractors to ensure that your mechanical systems run efficiently and properties stay adequately maintained. Our proactive approach means we plan for not only short-term repairs but long-term needs as well. Through coordinated routine and non-routine maintenance services and annual property on-site walkthroughs, our highly-trained technicians provide recommendations and a timeline to owners for needed improvements and repairs. Our approach ensures that properties receive the attention they need now with plans to address maintenance needs down the road. In addition, we offer janitorial services, landscaping and snow removal services.
New Development Warranty Management
CHARLESGATE's New Development Warranty Management is designed to manage all punch list and warranty management requests for new development projects. Our streamlined process includes a dedicated service line and team to focus on these issues aside from our property management experts and processes. We work on behalf of the developer, coordinating all warranty repairs with subcontractors, communicating with the developer and general contractor as required. CHARLESGATE manages each request to completion, ensuring clear communication, coordination, and detailed tracking of all work completed.
Testimonials
"We are excited to announce our new partnership with CHARLESGATE, who will be providing property management services for our Denver portfolio. We believe CHARLESGATE will be a key differentiator in this market through their strong marketing-to-sales execution, strategic approach to lease-up, and commitment to resident experience. They have assembled a talented team with deep management and leasing expertise, and we are confident this transition will support our goals as we continue driving toward stabilization.”
Alpine Investments
Testimonials
"CHARLESGATE took a very hands-on and collaborative approach with our team. They came in at project feasibility, and worked with us through design development on unit mix, floor plans, and finish selection that ended up generating another +- $500k in revenue."
Jay Hirsch
Jumbo Capital Management
Testimonials
“CHARLESGATE took over property management a couple of years ago and managed to turn things around for our building financially. Which is a testament to the team in charge of my particular building. Personally, they were very helpful in terms of maintenance whilst I was in the process of selling my unit. I have since moved on from the Boston area but can say they were far better than other management companies."
Alexandra Tilson
Resident
Testimonials
"CHARLESGATE was a fantastic partner on BRIX Salem, a 61 unit condo development. With their easy-to-implement sales system and modern marketing strategy, we were able to extend our local market expertise to reach a much wider buyer pool and close sales at BRIX dramatically faster than would have been otherwise possible."
Dan Fox
Merry Fox Realty
Testimonials
“I’ve had a really positive experience with the maintenance team at my apartment complex. I’ve never had any issues getting requests addressed, and scheduling maintenance is always quick and easy. The maintenance staff are consistently friendly, professional, and respectful when they come by. Every time I’ve needed something fixed, the team has responded promptly and done a great job resolving the issues. It’s clear they care about keeping the property well-maintained and making sure residents are taken care of. I really appreciate their reliability and professionalism!
Jessica
Resident
Testimonials
"CHARLESGATE was a great partner in the development of The Aberdeen from start to finish. Their marketing and sales plan was appropriately targeted from the outset and resulted in a full building sellout ahead of schedule. CHARLESGATE seamlessly took over management of the condominium association to fully transition the project to a self-sustaining community."
Reid Joseph
Westbrook Partners
Testimonials
“I own 13 units in four buildings, all located in different areas of MA and RI. CHARLESGATE assisted me in various ways across all 4 locations. My first encounter with CHARLESGATE was six years ago, with a purchase. I never liked the idea of not being directly involved in managing my properties, and they worked with me. It didn't take long to see the value in what they offer: Peace of mind."
Vincent Spadea
Property Owner
Testimonials
“The team at CHARLESGATE made akin Tennyson feel like home from our first phone call. They are patient, will go above and beyond to make sure the experience is seamless for everyone, and truly care about the needs of the tenants. In a matter of 48 hours I had toured, communicated back and forth with the team, and applied for my unit. I am so excited for my move-in date and can't wait to make my place feel like home.”
Tatia Jasso
Resident
Testimonials
"My company and I have enjoyed working with CHARLESGATE. They have a team of professionals who are dedicated, efficient, and experienced. Their team is a pleasure to work with, provides excellent customer service, and goes above and beyond their clients' needs."
Vita Buchatska
LBC Boston
Testimonials
“CHARLESGATE has been invaluable. I no longer have the stress of managing my own property, getting bills paid, or repairs made. I first came across CHARLESGATE through clients of mine who were using them to manage their properties. I signed on with them shortly after seeing the results. Knowing that I can call the CHARLESGATE team at any time to discuss future planning, answer tenant questions, and anything else that comes up, has been key.”
George Warshaw
Property Owner
Testimonials
“I had the pleasure of working with Ally in finding my new apartment. She was incredible to work with! She’s super responsive, always available to call or text, and is really on top of her game. She made it feel as if she was truly on my team. I cannot recommend Ally enough."
Tyler Ward
Renter
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